Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help.
We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. Here are some real questions and answers from VoIP users like you.
Q: I tried to activate my 3CX Phone System Standard- 4SC and it gives me an unexpected error: LIC_ERR_FAILED_CERTIFICATE_CHECK. My 3CX version is: 12.5.39117.982 What should I do?
A: You will need to install a service pack for the license. Please follow these instructions in regards to that error. (The following content is from 3CX website.)
- V10 users and below- Please upgrade to V11 for free. Your license key has been automatically upgraded to activate on V11. Version 11 can be download here. Perform a backup for your current system, uninstall 3CX Phone System and install Version 11. Use the restore option within the installation wizard to import your user data. Note: 3CX Phone System 11 is End Of Life and is not entitled to support.
- V11 users- Please download the latest Service Pack from the 3CX Management Console. SP 4B, Build 30296. Once updated to this version you can re-activate your license key.
- V12 & 12.5 users- Please send an e-mail including your 3CX License key to upgrade@3cx.com. You will receive a reply within minutes with instructions on how to upgrade to the latest Service Pack.
3CX Phone System 4 Simultaneous Calls:
A complete 3CX Phone System for Windows® consists of the server software, soft phones or SIP hardware phones, and a VoIP Gateway to connect your existing phone lines. The web-based interface makes 3CX Phone System configuration and management a breeze. No need to learn an obscure, archaic phone system interface or pay for the phone system supplier to make configuration changes. You can monitor phone system status, including which extensions and PSTN lines are busy, and more, from a web browser. Learn more here.
Q: I have a remote site that has a network but is not connected to the internet. The site is an island 12 miles from shore. I have a wireless network that connects the remote island to shore. What I need is something that I can extend a POTS telephone line across the wireless network to the island, as we have need for telephone out there. We do not have access to the internet. Is it possible to build a system that can do this?
A: We can extend that connection with two Grandstream ATAs and Peer to Peer HandyTone Scenario (Extend Analog Lines Using the HandyTone 503 without SIP Server). Please click here to see details.
The Grandstream HT502 is based on the SIP 2.0 standard and features 2 FXS ports, dual 10M/100Mbps Ethernet ports with integrated high performance NAT router, port status and message waiting LED, and a base stand for vertical positioning. Learn more here.
Grandstream HT503 is a hybrid Analog Telephone Adapter and VoIP Router featuring both an FXS (analog telephone) port and an FXO (PSTN) Port so you can have backup lifeline support using the PSTN in the case of a power outage. It also integrates 2 10/100 RJ45 ports with an integrated high performance NAT router. Learn more here.
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Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
The post Mom’s Calling VoIP Q&A: How to activate 3CX Phone System | How to extend connection to a remote site appeared first on VoIP Insider.
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